Book, Reschedule Or Cancel Appointments
Introduction
You want to call support agents to pick up a call from a customer initially booked in the POS and reschedules or cancels the appointment based on the preference of the customer.
What Is Book, Reschedule Or Cancel Appointments ?
Booking an appointment is when you need to have a certain service at a certain place but need to have a reservation so that you would be accommodated first but when a moment of emergency arrives appointments can be rescheduled or canceled.
Tools
- POS